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Social Security Offers Limited Services During Government Shut Down


Important Information About the Federal Government Shutdown

Due to the Federal Government Shutdown, Social Security field offices are open with limited services. Hearings offices remain open to conduct hearings before an Administrative Law Judge (ALJ). Social Security card centers are closed.

Social Security and Supplemental Security Income payments to beneficiaries will continue with no change in payment dates.

Due to Congressional inaction to prevent the Government shutdown, we will only provide the following services at Social Security field offices:

  1. Help you apply for benefits
  2. Assist you in requesting an appeal
  3. Change your address or direct deposit information
  4. Accept reports of death
  5. Verify or change your citizenship status
  6. Replace a lost or missing Social Security payment
  7. Issue a critical payment
  8. Change a representative payee
  9. Process a change in your living arrangement or income (SSI recipients only)

We cannot provide the following services:

  1. Issue new or replacement Social Security cards
  2. Replace your Medicare card
  3. Issue a proof of income letter

If your visit involves any Social Security-related service not listed above, we regret we are unable to assist you. We regret any inconvenience. Our online services will remain open.

Mystery ALJ Policy Ends April 20, 2013

Mystery ALJ Policy Ends April 20, 2013

NOSSCR is delighted to report that ODAR will, once again, provide the name of the ALJ assigned to each case beginning April 20, 2013.

Congressional interest in advocating that the policy of non-disclosure of ALJ names be rescinded was very important. We thank all of you who brought this matter to your Congressional delegation.
It is clear that successful FOIA litigation increased the pressure to rescind the policy.

The email we received from ODAR follows:

As we discussed this morning, we have reviewed our decision to not disclose the name of the ALJ assigned to hear a case until the day of the hearing. We are making the following changes as a result of our review:
• Beginning on April 20, the agency will resume disclosing the name of the ALJ assigned to a hearing when it sends out a Notice of Hearing. (Note: Under our rules, we must send out this Notice at least twenty days before the hearing, but typically we send it out 60-90 days prior to the hearing.)
• In addition, beginning on April 20, we will add the ALJ's name to the Appointed Representative Services (ARS) internet application. ARS users represent claimants in about 85% of all represented cases currently pending in ODAR.
• We encourage representatives who are not signed up for ARS to ask about registering in their local hearing office. Registered ARS users can access up-to-date electronic folders for their clients, download hearing recordings, and access case status and scheduling information in one convenient location.

Tiffany T. Woodward
Jill W. Warren

912 East Brainerd Street
Pensacola, Florida  32503    
Tele.: 850.439.0011
Fac.:  850.439.0039

Office Hours
Mon. - Thurs.  8:30 - 5:00
Friday           8:30 - 12:00
Closed Daily  12:00 - 1:00



The information you obtain at this site is not, nor is it intended to be, legal advice. You should consult an attorney for advice regarding your individual situation. We invite you to contact us and welcome your calls, letters and electronic mail. Contacting us does not create an attorney-client relationship. Please do not send any confidential information to us until such time as an attorney-client relationship has been established.